Parcel Management Made Easy

Effortlessly scan packages, notify recipients and manage deliveries.
Streamlining parcel management of 1000s of institutions
Healthcare
Government
Hospitality
Student Accommodations
Residential
Office
Defense
Mailbox

How Parcel Tracker Works

Cut down on manual work and increase traceability. Easily log and track shipments, inventory, and deliveries in real-time. Just scan any parcel label, and Parcel Tracker instantly notifies the recipient. No extra hardware needed.

One Platform, Countless Benefits

Streamline Mailroom Operations
In one quick tap, Parcel Tracker logs the parcel, matches it to the recipient in your directory, and sends an instant notification. Save your team up to 80% of the time spent on manual tasks.
Automate Communications
Parcel Tracker keeps recipients informed with automatic, customizable notifications via email, Slack, SMS, and more. Save your team time and ensure every parcel is collected.
Digital Parcel Log
Parcel Tracker secures your mailroom by recording digital proof of pickup, time-stamping records, capturing photos, and collecting recipient signatures, preventing lost or misdelivered items.
From Simple to Complex Flows
Parcel Tracker adapts seamlessly to any workflow, from basic deliver-and-collect tasks to complex, multi-site parcel movements with advanced automations. It keeps everything streamlined without cluttering the system.
Analytics, Reporting and More
Get a bird’s-eye view of parcel flows across your organization, detailed analytics, and real-time SLA tracking to keep everything on point.

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Solutions Tailored for Specific Industries

Office
Modernize mail and parcel handling for workplaces.
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Residential
Delight tenants and cut down on parcel chaos.
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Higher Education
Serve faculty and students with full visibility.
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Student Accommodation
Boost rebookings and staff morale with smart parcel flows.
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Healthcare
Track critical deliveries across your sites with confidence and compliance in mind.
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Government
Cradle to Grave: secure, auditable, and built for compliance.
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Freight Forwarding
Log, track and collect parcels with ease across warehouses.
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Warehouse
Simplify goods-in and track everything downstream.
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Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Reception App
Quick scans, instant alerts, and no more queues.
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Warehouse App
Track what’s coming in and out in real time.
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Internal Logistics App
Track every delivery from dock to desk.
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Receipts and Deliveries Automation
Everything logged, nothing lost.
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Freight Forwarding
Streamline your workflows and delight customers.
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Reception Team
Check-in, notify, and handoff parcels in seconds.
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Mailroom Team
Handle thousands of parcels and mail with zero stress.
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Receiving Team
Track and reconcile everything that enters your site, fast and easy.
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IT
Implement with your compliance, uptime, and integrations in mind.
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Loved by the Best

0+
parcels scanned daily
0
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
Number One Rated
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8

Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
Is there a free trial for Parcel Tracker Mailroom Software?

You can try Parcel Tracker for free. The trial gives full access to its features so you can see how it improves your mailroom before making a decision.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.
Does Parcel Tracker read handwritten parcel labels?

Yes. Parcel Tracker’s smart computer vision reads handwritten labels just as easily as printed ones.

Can Parcel Tracker track packages without a barcode?

Yes. If a parcel lacks a barcode, Parcel Tracker uses AI to read the name and label. It can also create a barcode for tracking.

What if the recipient used a nickname or short name?

No problem. Parcel Tracker’s OCR can pick up common nicknames and name variants to log parcels accurately.

What if a parcel has the wrong or missing name?

You can still log it manually. Parcel Tracker makes it easy to track and assign mislabeled or unnamed parcels with search and tagging tools.

Our staff aren’t tech experts. Will they manage?

Yes. Parcel Tracker is easy to use and doesn’t need much training. It’s built so anyone can handle parcels like a pro, fast.

We only get a few parcels a month. Is it still worth it?

Yes. Parcel Tracker works for sites of any size. If you get fewer than 100 parcels monthly, it’s totally free.

Can we brand the email notifications Parcel Tracker sends?

Yes. You can fully brand emails with your logo, custom text, and templates fit for your organization.

Can one person get alerts for multiple names or groups?

Yes. Parcel Tracker allows shared notifications, so one person can receive updates for several recipients or teams.

Can I check which parcels are collected and which are not?

Yes. Parcel Tracker shows this on a live dashboard. You’ll always know what’s picked up and what’s still waiting.

How does contactless collection work?

Parcel Tracker uses QR codes or email links. Recipients scan or click to collect without needing to touch anything.

How does Parcel Tracker capture proof of collection?

Proof includes digital signatures, photos, and timestamps. It gives a full audit trail for each item.

Does Parcel Tracker send parcel alerts?

Yes. Recipients get instant updates via email, SMS, Slack, Teams, or Zapier as soon as a parcel is ready.

Why choose Parcel Tracker?

It’s smart, simple, and scalable. With AI scanning, rich features, and easy setup, it works great for any mailroom.

What kind of reports and insights does Parcel Tracker give?

You’ll see parcel counts, delivery times, courier trends, and overdue items, all to help you manage better.